Terms of Service — Drone Content Company

Terms of Service

Last Updated: October 2025

Welcome to Drone Content Company ("DCC"). By using our website, booking a flight, or receiving our services, you agree to these Terms of Service. Please read them carefully before proceeding.

1. Scope of Services

DCC provides professional aerial photography and videography services for real estate, residential, commercial, and creative projects. All operations are conducted by FAA Part 107 certified pilots in full compliance with FAA regulations.

2. Booking & Payment

All bookings are made online via Stripe or PayPal. Full payment is required at booking. Cancellations made within 12 hours of the scheduled time may incur a rescheduling fee. No refunds are provided once flight operations have begun.

3. Insurance Coverage

DCC maintains $1,000,000 in general liability insurance for all operations, with extended coverage up to $5,000,000 available upon request (minimum 48 hours prior). Our liability is limited to the active policy coverage at the time of flight.

4. Scheduling & Availability

All sessions are subject to weather, FAA restrictions, and airspace safety. DCC reserves the right to delay or reschedule a session with prompt notice to ensure safety and compliance.

5. Client Responsibilities

  • Provide accurate property access information.
  • Obtain any required permissions for flight operations.
  • Ensure the site is safe and free from obstructions or hazards.

Unsafe or non-compliant conditions may result in cancellation without refund.

6. Delivery & Turnaround Guarantee

Standard turnaround times: 48 hours (Mini & Cinematic), 24–36 hours (Prestige), and 24 hours (Luxury). Deliverables are provided digitally via Google Drive or Dropbox. If delivery exceeds the guaranteed window, your next flight is free — our Perfect Turnaround Promise.

7. Re-Shoots & Satisfaction

Re-shoots are complimentary for technical issues. Preference-based re-shoots (e.g., lighting, time of day) may incur additional fees. Weather conditions and lighting are not guaranteed.

8. Use of Footage & Intellectual Property

Clients receive full commercial usage rights for final deliverables. DCC retains ownership of raw footage and reserves the right to use non-identifiable visuals (no faces, addresses, or license plates) for marketing and portfolio purposes unless a signed NDA Addendum is executed. All website and promotional materials remain intellectual property of Drone Content Company and may not be reproduced without consent.

9. Cancellations & Refunds

  • 24+ hours notice → full reschedule credit
  • Less than 12 hours → non-refundable
  • Weather delays → free reschedule
  • No-shows → forfeited session

10. Safety & FAA Compliance

All flights adhere to FAA Part 107 regulations. DCC will not operate in restricted zones, unsafe weather, or over people/property without consent or proper waivers.

11. Force Majeure

DCC is not liable for delays or cancellations due to events beyond reasonable control, including extreme weather, technical failures, natural disasters, or government restrictions.

12. Indemnification

Clients agree to indemnify and hold harmless DCC, its pilots, and affiliates from any claims, damages, or expenses arising from misuse of deliverables, unauthorized use, or unsafe client conditions.

13. Revisions & Delivery Responsibility

Minor technical edits are included. Requests for creative re-edits, alternate color grading, or new cuts may incur additional fees. Digital delivery links remain active for 14 days; clients are responsible for downloading and storing their deliverables.

14. Confidentiality & Portfolio Use

Client materials are treated as confidential until publicly released by the client. Non-identifiable visuals may be used for marketing unless the client requests complete privacy under a separate NDA Addendum.

15. Data Privacy

DCC collects limited personal information (name, email, address) for booking and communication only. Data is securely stored and never sold or shared. A full Privacy Policy will be available separately.

16. Legal Entity Disclosure

Drone Content Company operates as a DBA under JL International Enterprises LLC, a Florida limited liability company.

17. Governing Law

These Terms are governed by the laws of the State of Florida, with exclusive jurisdiction in Miami-Dade County.

18. Acceptance

By using this website, submitting payment, or booking services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

19. Contact

For questions or concerns about these Terms, contact us at info@dronecontentcompany.com.

Address: JL International Enterprises LLC — 1430 S Dixie Hwy, Suite 1051072, Miami, FL 33146